It's a Customer's World with Andy Murray
Equipped with more than 30 years of experience in retail, most recently as the Chief Customer Officer for Walmart Asda in the U.K., host Andy Murray is sharing his expertise through his new role as the founder and executive chair of the Customer Centric Leadership Initiative at the University of Arkansas Sam M. Walton College of Business. Now more than ever, retailers and brands are accelerating their quest to be more customer centric, but to be truly customer centric, it requires both a shift in mindset and ways of working, not just in marketing but in all parts of the organization. Through his initiative and this podcast series, Andy will be talking with practitioners, thought leaders, and scholars to hear their thoughts on what it takes to be a leader in today鈥檚 customer centric world. walton.uark.edu
馃帶 Podcast episodes
Listen to 43 episodes
35
minutes
路
7 months ago
Exploring Data & Insights in an Evolving Retail Space with Michael Ellgass
43
minutes
路
7 months ago
Exploring Retail Media Networks with the Walton College of Business Research Team
51
minutes
路
2 years ago
Simon Miles & James Beck from The Coca-Cola Company on Collaboration Between Brands & Retail
36
minutes
路
2 years ago
Sam M. Walton College of Business Students on Taking Business Beyond the Transaction
49
minutes
路
2 years ago
Paco Underhill on the Importance of Observing and Understanding the Customer Experience
30
minutes
路
2 years ago
Dean Matt Waller on the Importance of Customer Centricity in Business Schools
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