In order to create engaging customer preferences, Dr. Michelli shares the Kano model of determining customer preferences and helps you explore those preferences in your business.
Customer Experience University - Winning Loyalty & Engagement One Customer at a Time
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4
minutes
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13 years ago
5 Categories of Customer Preferences You Should Know
In order to create engaging customer preferences, Dr. Michelli shares the Kano model of determining customer preferences and helps you explore those preferences in your business.⬅ Previous Episode
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