A central theme in Fred Reichheld's new book, Winning on Purpose: The Unbeatable Strategy of Loving Customers, which releases December 7, is purpose. For Fred, a well-defined company purpose is the engine that drives success. But it’s not enough. To succeed, an organization’s No. 1 goal should always be to make customers’ lives better.
The Net Promoter System Podcast – Customer Experience Insights from Loyalty Leaders
·
25
minutes
·
1 year ago
Ep. 189: Fred Reichheld | Introducing: Winning on Purpose
In his new book, Fred Reichheld says companies that put enriching the lives of their customers at the core of everything they do come out on top.Similar podcasts
The Built on Purpose Business Podcast
Insightful and entertaining interviews with successful purpose-driven entrepreneurs across industries and walks of life. Learn what it takes to build a business on purpose!
Winning On Main Street - Small Business Podcast
Gain actionable insights each week on how to successfully run a small business in today’s competitive landscape. In each episode, Gordon Henry chats with small business owners, entrepreneurs, and industry experts about the challenges of starting a business and how to provide incr...
Finance Business & Purpose
Do you feel underutilized, knowing deep down you’re meant to make the world a better place? Despite what you’ve been told, it’s possible to help others and thrive financially. As an Accredited Financial Counselor®, business coach, and public interest immigration attorney, your ho...
Construction Marketing with Purpose
The Construction Marketing with Purpose podcast focuses on marketing your commercial and heavy highway construction company. Sharing tools, tips, tricks, and quips to get you to your goals and make sure your marketing doesn't suck.
Brand on Purpose
Brand on Purpose is an engaging new podcast focused on uncovering the untold stories of entrepreneurs and senior leaders who have discovered how to serve a greater good while building or transforming major brands. Join host Aaron Kwittken as he speaks to innovative leaders who ma...
Accidents On Purpose
A podcast dedicated to exploring the music of Seattle, the Pacific Northwest, and beyond.
Find us on iTunes
https://itunes.apple.com/us/podcast/accidents-on-purpose/id995687184
[email protected]
Leading On Purpose
Since 1982, Colorado UpLift has been developing youth with a vision of building up new generations of urban leaders. But UpLift’s passion for leadership and community transformation doesn’t end with its students. Join Joe Sanders (UpLift’s CEO) and Brian Stamer (COO) as they inte...
Comments (0)