Customer Experience (CX) Management

This is a podcast series by Prof. Anders Gustafsson and Assoc. Prof. Carlos Velasco, at BI Norwegian Business School, about topics related to customer experience (CX) management.

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Customer Experience (CX) Management

馃帶 Podcast episodes

Listen to 45 episodes
E39 - What makes NFTs valuable?
61 minutes

E39 - What makes NFTs valuable?

Customer experiences in Web 3.0.
73 minutes

Customer experiences in Web 3.0.

E31 - The Ape Society experience
48 minutes

E31 - The Ape Society experience

E29 - Aesthetic experiences
37 minutes

E29 - Aesthetic experiences

E24 - Student experiences
39 minutes

E24 - Student experiences

E18 - Customer journeys
27 minutes

E18 - Customer journeys

E15 - Welcome to Season 2
11 minutes

E15 - Welcome to Season 2

E14 - Season finale
19 minutes

E14 - Season finale

E12 - NFTs and AI Art
28 minutes

E12 - NFTs and AI Art

E9 - Chatbots
47 minutes

E9 - Chatbots

E8 - Luxury experiences
32 minutes

E8 - Luxury experiences

E6 - Digital sensory marketing
29 minutes

E6 - Digital sensory marketing

E5 - Fundamental premises
38 minutes

E5 - Fundamental premises

E4 - Sensehacking
43 minutes

E4 - Sensehacking

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