Customer Experience Goals with the CX Goalkeeper
It's all about Customer Experience, Innovation, Business & Digital Transformation and Leadership.It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment.
Don't waste your time looking for the “right” resources (e.g. latest insights, best practices, methods, ...) ...
... I bring them to you.
I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and perhaps in your life.
More information: www.cxgoalkeeper.com/podcast
About Gregorio Uglioni
- Transforming Business Into Value Generating Engines
- Creating Long-Lasting Impact Leveraging Customer Experience
- Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals”
- Speaker at global events & at podcasts
- Judge at International Awards
- CX Lecturer for several institutions
key words:
customer experience, experience, customer service, service, transformation, cx transformation, project management, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, cx manager, cx strategy, voice of the customer, voice of the employee, process engineering, growth, purpose, improve business results, award winning strategy,cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
www.cxgoalkeeper.com
🎧 Podcast episodes
Listen to 140 episodes
27
minutes
·
3 weeks ago
Harnessing Agility for Customer Experience Success with Naeem Arif (miniseries 2/3)
33
minutes
·
1 month ago
Approaching the Metaverse with Steven Van Belleghem - E112 miniseries 3/3
39
minutes
·
2 months ago
Approaching the Metaverse with Pasquale Borriello and Andrea Ciulu - miniseries 1/3
35
minutes
·
4 months ago
The Big Miss – How Businesses overlook the value of emotions with Zhecho Dobrev
35
minutes
·
9 months ago
How to turn Your Employees into Lead Magnets and Customer Advocates with Jill Raff
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