Customer Experience Goals with the CX Goalkeeper

It's all about Customer Experience, Innovation, Business & Digital Transformation and Leadership.

It's not about B2B or B2C business - we are in a HUMAN to HUMAN environment.

Don't waste your time looking for the “right” resources (e.g. latest insights, best practices, methods, ...) ...

... I bring them to you.

I personally select the best thought leaders, experts, specialists and friends to give you, episode after episode, everything you need to smartly play in your job and perhaps in your life.

More information:

About Gregorio Uglioni
- Transforming Business Into Value Generating Engines
- Creating Long-Lasting Impact Leveraging Customer Experience
- Host Of The Globally Recognized CX Goalkeeper Podcast “Customer Experience Goals”
- Speaker at global events & at podcasts
- Judge at International Awards
- CX Lecturer for several institutions

key words:
customer experience, experience, customer service, service, transformation, cx transformation, project management, agility, best practices, customer, acquisition, retention, cost to serve, best in class service, best in class experience, thought leader, cx manager, cx strategy, voice of the customer, voice of the employee, process engineering, growth, purpose, improve business results, award winning strategy,cx community, leadership, improvements, cx governance, experience design, customer journey, ACXS, CCXP, CXPA, employee experience, innovation, cx culture, cx design, cx architecture, service culture, people first, human being, purpose
Customer Experience Goals with the CX Goalkeeper

🎧 Podcast episodes

Listen to 140 episodes
Hospitality with Alec Dalton
37 minutes ·

Hospitality with Alec Dalton

Customer Science with Colin Shaw
43 minutes ·

Customer Science with Colin Shaw

Social Selling with Tim Hughes
33 minutes ·

Social Selling with Tim Hughes

Built to Win with Annette Franz
28 minutes ·

Built to Win with Annette Franz

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