The Intuitive Customer - Improve Your Customer Experience To Gain Growth
We believe you should laugh and learn! 'The Intuitive Customer' podcast achieves this. Hosted by Colin Shaw, recognized as a global influencer on Customers, and Prof. Ryan Hamilton, Emory University discusses how you can improve your Customer Experience and gain growth.This review sums it up: "The dynamic between the two hosts absolutely makes this podcast. Each brings a unique take on the topic, their won perspective, and play off each other sense of humor. I come away after each episode with a feeling of joy and feeling a bit smarter".
It is brought to you by Beyond Philosophy through our consultancy, training, and market research.
Visit BeyondPhilosophy.com intuitivecustomer.libsyn.com
馃帶 Podcast episodes
Listen to 295 episodes
34
minutes
路
1 month ago
These are the critical questions to see if your segmentation is effective!
31
minutes
路
4 months ago
Despite all my hard work my key performance indicators are not moving! Why?
32
minutes
路
5 months ago
Incredible! Why so many organizations are missing this massive opportunity!
36
minutes
路
5 months ago
Why video is the untapped jewel to greatly enhance your customers experience
40
minutes
路
5 months ago
How customers memories can be altered and why we all forget things. (Memory Mini series 3/3)
32
minutes
路
5 months ago
Loyalty is a function of memory, this is how memories are built. (Memory Mini series 2/3)
30
minutes
路
6 months ago
Our behavior is motivated by what we recall, so how are memories formed? (Memory Mini series 1/3)
38
minutes
路
6 months ago
5 rules for a highly successful customer experience implementation with amazing ROI! - A case study
36
minutes
路
7 months ago
The future today! How to build a proactive experience to gain growth and save costs!
32
minutes
路
7 months ago
Wow! The world is going crazy! Here are some examples of what NOT to do!
27
minutes
路
9 months ago
Is the move to self service better for your organization or the customer?
29
minutes
路
9 months ago
Do Your Customers Trust You? Here Are Four Secrets to Discover What They Really Think
28
minutes
路
9 months ago
The Future of Contact Centers is Enriching Human Interactions. Are You Prepared?
34
minutes
路
9 months ago
Are You Really Confused? How You Describe Yourself is Not Seen By Others
31
minutes
路
10 months ago
Discovering Hidden Customer Insights in New Places is Critical for Future Success!
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